Maintenance plans built around accountability, not script-only updates.
WordPress care plans for brands that cannot afford to be casual about uptime, security, or performance. Senior engineers on rotation, monthly reports that mean something, and an SLA you can hand to procurement.
Updates
Security
Performance
Reporting
What is WordPress maintenance?
WordPress maintenance services are scheduled care plans that cover security patching, plugin updates, backups, performance monitoring, and monthly reporting. Done by a senior team, maintenance prevents the slow degradation that turns a fast launch into a slow site eighteen months later.
Why this exists
$29-a-month maintenance is a script that updates plugins. Yours deserves more.
The cheapest WordPress care plans run a script that bulk-updates plugins, takes a backup, and emails a colourful PDF. They handle the easy 90% — and miss the 10% that breaks production. A Haxtiv care plan is run by senior engineers who know the site, stage every meaningful update, monitor real-user performance, and respond to incidents like the people who built the site (because in many cases, we did). It is more expensive. It is also the difference between calm and downtime.
What we hear most
Why brands move maintenance to us.
Common signals that a cheap care plan has stopped earning its keep.
The plugin update broke something
An auto-update touched a critical plugin and a template stopped rendering. Nobody noticed for two days. The care plan email said 'all good'.
Backups exist but nobody has tested them
There is a daily off-site backup. There has never been a successful restore drill. When something goes wrong it is going to be improvised.
Performance has regressed
LCP is two-and-a-half seconds and creeping. CLS turned amber. The care plan does not look at CWV. The site is fine until a campaign and then it is not.
Security posture is unclear
There is a firewall plugin and a vague feeling that 'we're protected'. There is no log of changes, no role audit, no record of who did what when.
The reports do not say anything
Monthly PDF arrives. It shows uptime, plugins updated, and a green tick. It does not say what was at risk, what was fixed, or what the site needs next.
Nobody owns it
When something goes wrong on a Friday afternoon, you have to figure out who is on the hook before you figure out what to do. The plan reads like a service; in practice it is a queue.
What we deliver
What's included on a Haxtiv care plan.
Three plan tiers built around the size of the site and the seriousness of what it carries.
Updates & releases
- Core, theme, and plugin updates reviewed by a senior engineer
- Major updates staged and tested before production
- Release notes recorded for every change
- Optional opt-out on plugins where the upgrade is not worth the risk
- Automated rollback if a deploy breaks the front-end
Security
- Hardening: file permissions, secrets management, role audit
- Web application firewall (Cloudflare WAF or Wordfence Premium)
- Login protection: 2FA, brute-force throttling, audit log
- Vulnerability watch: CVEs cross-checked against installed plugins
- Monthly security review with a written report
Performance
- Real-user CWV monitoring (LCP, CLS, INP) per template
- Monthly tune: image policy, cache, slow queries, render-blocking assets
- Cache strategy reviewed quarterly (page cache, object cache, CDN)
- Database hygiene: post revisions, transients, autoload bloat
- Lighthouse and PageSpeed runs for every release
Backups & recovery
- Daily off-site backups, 30-day retention, encrypted at rest
- Quarterly restore drills — tested, recorded, and reported
- Documented recovery runbook for the on-call engineer
- Database snapshots before every release
- Optional staging environment refreshed on demand
Reporting & support
- Monthly report: what changed, what was at risk, what's next
- Slack or email channel for the team — same-day responses
- Quarterly site review with a senior engineer
- Incident response with a 24h or 4h SLA depending on tier
- Bank of senior dev hours included for small changes and tweaks
Process
How this service runs end to end
The same six-step shape we use across every Haxtiv project — adapted to the specifics of this scope.
01
Discover
Audit, intent, and the part nobody is saying out loud
We open with a working session — not a deck. We pull analytics, crawl the existing site, audit the brand, and interview the people closest to revenue. We surface the friction inside the team, not just the friction on the screen.
02
Define
Sitemap, story, and the metrics that actually matter
We define the audience journeys, the commercial pages we are willing to defend, the SEO architecture, and the measurable outcomes. You get a shape of the project that survives feedback because it was built on evidence.
03
Design
Editorial system, art-directed, never templated
Type, grid, motion, and tone built as a system. We design the hero, the long pages, the unloved corners, and the empty states. Every screen looks like it belongs to the same studio. Nothing is parked for later.
04
Build
Production code your team can keep
WordPress, Shopify, or page builder — we build clean, accessible, performant, and documented. Component-led, naming you'll recognize next year, and a changelog your in-house team can read.
05
Launch
Migration without losing rankings or sleep
Pre-launch crawl, redirect map, schema and metadata cutover, performance baseline, and a launch playbook. We run the deploy with you, not at you.
06
Grow
Care plan, CRO sprints, and quiet improvements
We stay involved. Monthly performance reports, security and core updates, and CRO sprints that compound. The site gets better the longer you keep us.
What this looks like in production
Numbers we earn, not numbers we round up.
Sites shipped
across 27 countries
Studio hours
delivered since 2019
Avg conversion lift
post-redesign clients
Client retention
into year two
In their words
Senior teams who chose us.
Haxtiv replatformed our marketing site without losing a single ranking. We saw organic leads up 38% inside the first quarter and the editorial team finally has a layout system they don't fight.
Mara Iglesias
VP Marketing · Lumenwave Health
Headless WordPress redesign
Our previous Shopify build was a Frankenstein of apps. The Haxtiv team simplified the stack, rebuilt the PDP and CRO patterns, and our store is faster and more profitable than it has ever been.
Daniel Korver
Founder · Northbound Goods
Shopify Plus rebuild
Frequently asked
Answers worth asking for.
Don't see the question you're holding? Send it to [email protected] and we'll answer the same day.
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Where to go next
WordPress support
Hourly and retainer support.
WordPress speed optimization
Real-world CWV.
WordPress technical SEO
Architecture, schema, internal linking.
Website maintenance services
Cross-platform care plans.
WordPress development
Our top-line WordPress service.
Enterprise WordPress
WordPress at organizational scale.
Pricing
Transparent care plan tiers.
Engagement models
How we work with teams.
Start here
Move maintenance to a partner you can hand procurement.
30-minute call. We'll review the site, share a fair monthly quote, and tell you what to fix before the plan starts.